2. Cookies & Tracking
We use cookies for site functionality and analytics. You can manage cookie preferences via our consent banner or browser settings. Disabling some cookies may impact site performance or functionality.
3. How We Use Your Data
We use your information to:
Deliver coaching and manage scheduling or payments
Respond to inquiries and support requests
Send newsletters or marketing (with opt-in consent)
Improve our services and website experience
Comply with legal or financial obligations
We do not sell your data.
4. Data Transfers
Your data may be transferred to—and stored in—countries outside your residence, including the U.S., depending on where our servers or third-party services operate. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) to comply with applicable data protection laws.
5. Third-Party Providers
Service providers we may rely on include:
Coaching/scheduling tools (e.g., Zoom, Calendly)
Payment processors (e.g., Stripe, PayPal)
Email platforms (e.g., ConvertKit, MailerLite)
Analytics tools (e.g., Google Analytics)
These providers receive only the data needed to perform their function and are bound by contractual or legal obligations to protect your information.
6. Data Retention
We retain your personal information in alignment with its purpose:
Coaching records: up to 3 years after last session (unless otherwise requested)
Financial or invoicing records: 6–10 years for compliance
Email subscription details: until you choose to unsubscribe
7. Your Rights
Depending on your jurisdiction, you may have the rights to:
Request access, correction, or deletion of your data
Withdraw consent
Request data portability
Object to processing
Lodge a complaint with a relevant authority (e.g. ICO, GDPR bodies)
Contact us at [Insert Email] to exercise these rights. We will respond promptly and may verify your identity before fulfilling requests.
8. Security Measures
We implement industry-standard security protocols to protect your data. However, no system is entirely secure—while we strive to protect your information, we cannot guarantee its absolute safety.
9. Minors (Under 18)
Our services are intended for individuals aged 18 or over. We do not knowingly collect data from minors. If we learn data was collected from someone under 18, we will delete it.
10. Governing Law & Arbitration
This policy and any disputes arising under it are governed by the laws of Mexico.
By using our services, you agree that any claim or dispute will be resolved through binding arbitration in Mexico, which affects your legal rights.
11. Policy Updates
We may update this policy. When we do, we’ll revise the Effective Date at the top and notify you. Continued use of our site after updates means you accept the changes.
12. Contact Us
If you have questions, concerns, or requests related to your data, please reach out:
📧 hallo@childofthetides.com